CrateCanvas
Sign in Start free trial

CrateCanvas Terms of Service

Effective date: June 1, 2026

Acceptance

By signing up you agree to these terms. If you don't agree, don't use the service.

Trial

New tenants get a 14-day free trial. After the trial, your tier's billing begins. You can cancel at any time during the trial with no charge.

Billing

Subscription tiers (Starter, Pro, Enterprise) bill monthly. Tier changes take effect on the next billing cycle. You can downgrade or upgrade from your tenant settings.

Your responsibilities

Tenant data + ownership

Your tenant data is yours. We host it. You can export it at any time. If you cancel, we retain it for 30 days then permanently delete it (unless legally required to retain longer).

Service availability

We aim for high availability but make no SLA guarantees on Starter/Pro tiers. Enterprise customers get a written SLA.

Limitation of liability

Service is provided "as is." We're not liable for indirect, incidental, or consequential damages arising from your use.

Changes

We may update these terms; the updated version will be posted here with a new effective date. Continued use after changes constitutes acceptance.